FSM for Home Care Clinicians
Real-time Scheduling Efficiency for Exceptional Care
Our home healthcare workforce management software optimises resource planning and routing across virtual wards, allowing you to coordinate less travel and more time with patients.
Schedule more patient visits with fewer clinicians while reducing travel time
Real-time planning solutions respect the value of your field teams. Dynamic technology frees planners from complex processes and controls operations with transparency. The result is optimal plans for the day that adapt to changing circumstances in real time. Your service is more responsive and flexible, and you reduce ‘no-access’ visits.
Precision instead of paperwork
The unique POWEROPT algorithm leads the feature-rich VISITOUR platform:
- Offer cost-optimised, realistic appointment windows.
- Work in-day with transparent data with real-time response.
- Report and analyse your operational health and service scores, including all KPIs and SLAs.
Save time, avoid errors, and improve how you serve your virtual wards.
Better on the road: Service virtual wards with embedded, actual time-of-day travel times
Intelligent Planning for Virtual Wards
Reduce scheduling effort: Appointments, assignments, and routes simply coordinated automatically. Our intelligent planning solution makes it easy for you to organise orders and plan the day. The system brings together all skills, inspection deadlines, and responsibilities.
- Automatic Consideration of skills, certifications, materials
- Swap post codes for geocoded addresses
- Overlapping work areas unlock hidden optimisation
Appointment and Route Optimisation for Home Care Services
Improve clinician utilisation: Our AI-enhanced solution simultaneously optimises your appointments and routes. This ensures your clinicians are always optimally on the go, even with short-notice changes. Smart scheduling and in-day re-optimisation saves time and mileage.
- Shorter Routes and Realistic Appointment Windows
- Better Resource Utilisation Across Regions
- Flexible Re-optimisation for Patient Appointment Changes
Mobile App for Real-time Operations
Reduce missed visits: Our app automatically synchronises progress and feeds the data into your back office. Capture all data, photos, and notes directly on-site with our mobile app, even offline. Head office and clinicans are connected, and nothing gets lost.
- Paperless Workflows: Clear, readable, and searchable.
- Improve Balance: Build in breaks, reduce driving, and office visits
- Metrics: Digitised reporting of your operational health for analysis
Digital Patient Communication & Appointment Portal
Improve patient satisfaction: Your customers can easily book appointments online and receive status updates via our appointment portal. This way, you reduce inquiries, meet deadlines, and offer professional service with convenient features.
- Online Appointment Scheduling with Automatic Confirmation
- Real-time Status Notifications including ETA by SMS
- Modern Communication for a Digital Customer Experience
Automated appointment and route planning with clean digital processes reduce your coordination effort and give you more time for patients
Outpatient centricity with Intelligent FSM – Your Advantages with Solvares Field Service
Plan the day in seconds with seamless order data from your CRM/ERP, job management, or the PORTAL Add-on. Automatically process large order data with an automated consideration of all restrictions. Avoid surprises with dozens of features, such as geocoding and time-of-day speed profiles for maximum optimisation. You always have an overview of the order status and location of the field employee.
Significant Cost Reduction and fewer Postponed Appointments
Disruptions are part of everyday life. This is where our extremely fast and dynamic system comes into play. You remain operational even with short-notice changes and maintain an overview, even in complex cases. Optimised planning makes your processes more efficient, reduces lost time, fuel use, and miles driven/CO2 emissions.
Optimised Fulfilment, Less Administrative Effort
Patients cannot and should not wait. Instead of spending hours with e-mails, Excel lists and telephone coordination, you can do everything in one system. Automatic appointment coordination, mobile data collection and integrated report generation reduce the administrative effort. Real-time material handling ensures all supplies needed for clinicians are available.
Integration and Data Security at the Highest Level
Our systems can be integrated with Service Management, ERP, and CRM systems, as well as industry-specific software. Data is hosted in European data centers, GDPR-compliant. We are ISO-27001 certified. This also allows you to meet the requirements of public clients and certification bodies – securely, transparently, and scalably.
30+ Years Experience in Complex Mobile Workforce Planning
Seamless integration with your CRM and ERP
Easy integration into your systems
We bring extensive experience in integrating into existing software systems. In project planning workshops, we develop the optimal technical approach with you.
What our customers say about Solvares software for Home Care Clinicians
Our investment in VISITOUR is an important enabler to continue our growth path with the provision of increasingly efficient and reliable services. We have needed to expand our nursing team rapidly and with the shortage of nursing staff available to employ it is more important than ever to make the best use of their time."
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Highlights from our customer projects
More Orders Completed per Day
Reduction of Lead Times
Reduction of Travel Costs
Top Results in Customer Surveys