FSM for Home Care Clinicians
Real-time Scheduling Efficiency for Exceptional Care
Our software optimises planning and travel across your virtual wards, allowing you to coordinate more time with patients.
Digital scheduling, documentation, and communication for Home Care Clinicians
Real-time planning solutions respect the value of your field teams. Dynamic technology frees planners from complex processes and controls operations with transparency. The result is optimal plans for the day that adapt to changing circumstances in real time. Your service is more responsive and flexible, and you reduce ‘no-access’ visits.
Precision instead of paperwork
The home care industry is highly specialised but not yet fully digitalised. Paperwork, call center arrangements, and duplicate rekeying wastes hours daily.
The unique POWEROPT algorithm leads the feature-rich VISITOUR platform.
Digitalise workflows end-to-end:
- Offer cost-optimised, realistic appointment windows.
- Work in-day with transparent data with real-time response.
- Report and analyse your operational health and service scores, including all KPIs and SLAs.
Save time, avoid errors, and improve how you serve your virtual wards.
Better on the road – service virtual wards with embedded, actual time-of-day travel times
Intelligent Field planning for pharmax
Appointments, assignments, and routes simply coordinated automatically – Our intelligent planning solution makes it easy for you to organise orders and plan the day. The system brings together all skills, inspection deadlines, and responsibilities.
- Automatic Consideration of skills, certifications, materials
- Swap post codes for geocoded addresses
- Overlapping work areas unlock hidden optimisation
Appointment and Route Optimisation for Inspection Services
Our AI-enhanced solution simultaneously optimises your appointments and routes. This ensures your surveyors and experts are always optimally on the go, even with short-notice changes. Smart scheduling and in-day re-optimisation saves time and mileage.
- Shorter Routes and Higher Inspection Rate per Day
- Better Resource Utilisation Across Regions
- Flexible Re-optimisation for Appointment Changes
Mobile App for Digital On-site Documentation
You capture all data, photos, and notes directly on-site with our mobile app, even offline. Our app automatically synchronises and feeds the data into your back office. Head office and surveyors are connected, and nothing gets lost.
- Order Information and Checklists for Every Type of Survey
- Comprehensive Documentation Options
- Reports in Your Own Layout (Logo/Number Range)
Digital Customer Communication & Appointment Portal
Your customers can easily book appointments online and receive status updates via our appointment portal. This way, you reduce inquiries, meet deadlines, and offer professional service with convenient features.
- Online Appointment Scheduling with Automatic Confirmation
- Real-time Notifications on Status and Results
- Modern Communication for a Digital Customer Experience
Automated appointment and route planning and clean digital processes reduce your coordination effort and give you more time for the technical assessment.
Efficiently Inspect, Legally Document – Your FSM Advantages with Solvares Field Service
Documented – From Start to Finish
With us, you leave high manual effort and tedious paperwork behind. Field planning and the connected app ensure seamless processes between back office and field service. Capture all inspection results digitally – structured, offline-capable, and synchronised with your back office. Photos, checklists, digital signatures, and reports are directly available.
Plan Flexibly Instead of Postponing Appointments
Disruptions, failures, and deadline changes are part of everyday life. Therefore, surveyor appointments are rarely predictable. This is where our extremely fast and dynamic system comes into play. New appointments and postponements are automatically scheduled, including information to all involved parties. This way, you remain operational even with short-notice changes and maintain an overview, even in complex case constellations.
Less Administrative Effort, More Appraisal Time
Instead of spending hours with e-mails, Excel lists and telephone coordination, you can do everything in one system. Automatic appointment coordination, mobile data collection and integrated report generation reduce the administrative effort. Your experts and test engineers can concentrate on their core competence again: Objective, precise assessments.
Integration and Data Security at the Highest Level
Our systems can be integrated with Service Management, ERP, and CRM systems, as well as industry-specific appraisal software. Data is hosted in European data centers, GDPR-compliant. We are ISO-27001 certified. This also allows you to meet the requirements of public clients and certification bodies – securely, transparently, and scalably.
30+ Years Experience in Complex Mobile Workforce Planning
Seamless integration with your CRM and ERP
Easy integration into your systems
You can use VISITOUR with CRM and ERP systems of almost all types, including Microsoft Dynamics 365, IBM Maximo, and SAP. Connecting the pure algorithmic optimisation function to your existing field service solution is also possible.
We bring extensive experience in integrating into existing software systems. In project planning workshops, we develop the optimal technical approach with you.
What our customers say about Solvares software for Home Care Clinicians
Our investment in VISITOUR is an important enabler to continue our growth path with the provision of increasingly efficient and reliable services. We have needed to expand our nursing team rapidly and with the shortage of nursing staff available to employ it is more important than ever to make the best use of their time."
Learn from Practice How We Improve Inspection Services
Highlights from our customer projects
More Orders Completed per Day
Reduction of Lead Times
Reduction of Travel Costs
Top Results in Customer Surveys
This is how Contractors and DLO providers work with our modern, practice-proven software
Do you want more?
Find more case studies under Resources →
Highlights from our customer projects
More Orders Completed per Day
Reduction of Lead Times
Reduction of Travel Costs
Top Results in Customer Surveys
Digitalise Now – For Efficient Surveyors and Inspectors
Bring structure to your planning, efficiency to your processes, and security to your documentation. Make your inspection services future-proof with smart Field Service Management software.
Productive Inspections, Efficient Documentation – with Solvares Field Service.