MOBILE X
The system-independent app for complex mobile processes.
MOBILE X is the technician app for teams that want to digitally map complex service processes, regardless of our FSM system. The app integrates seamlessly into ERP, CRM, or FSM systems and offers comprehensive features from order management to materials management and time tracking.
MOBILE X explained
MOBILE X (formerly mobileX-CrossMIP / mobileX-MIP for Field Service) is the mobile solution for companies with existing ERP, CRM, or FSM systems. Whether for maintenance, inspection, assembly, or repair – the app ensures end-to-end, paperless processes. It combines data, communication, and documentation in one platform. Online, offline, worldwide.
Your Benefits with MOBILE X
System-Independent:
MOBILE X integrates flexibly into your existing IT landscape – whether SAP, Microsoft, or Salesforce.
Versatile:
The app covers all relevant service processes, from planning to feedback.
Highly Customisable:
MOBILE X is highly customisable and extensible, whether for forms, screens, workflows, or permissions.
Enterprise-Ready:
Scalable for international organisations with thousands of users, multilingual and multi-tenant capable.
Top Features of MOBILE X
System-Independent Integration
into ERP, CRM, or FSM systems
Mapping Complex Service Processes
from order to material logistics
Comprehensive Features
from feedback to daily reports
Highly Customisable
via plugins and modules
Open for Extensions
and partner solutions, e.g., knowledge management
Offline Capability
for network-independent mobile work
Complex Service Management Made Easy
With MOBILE X, you digitise your entire service process from order entry and execution to documentation and feedback. The app offers more than just a replacement for paper. MOBILE X contributes to increased productivity, more efficient troubleshooting, and higher service quality and customer satisfaction.
Learn more about our mobile solutions.
How MOBILE X Works
Integrate MOBILE X with your leading ERP, CRM, and Field Service systems. We guide you with decades of development experience. Our SAP interface is SAP-certified.
Your technicians receive their assignments on their mobile devices, including asset data and material information.
Your technicians record times, materials, and photos via checklists, forms, and reports.
Pool dispatch (self-dispatch) and local assignments are also possible.
Status and reports are directly fed back into the back office or ERP.
MOBILE X offers exceptional adaptability and expandability, from test fields to dynamic forms.
The result: uniform data, clear processes, better control.
Integration, Technology, and Security of MOBILE FLOW
Integration via certified add-on for SAP or via web services
iOS, Android, and Windows supported
Runs on smartphones, tablets, and laptops
Operable online and offline with automatic synchronisation
GDPR-compliant hosting in EU data centers
Extensible through partner solutions
(e.g., knowledge management)
Easily integrated into the existing interfaces of your leading systems
These often include SAP CS, SAP PM, SAP CRM, S/4HANA – but also systems like Microsoft Dynamics ERP or proprietary applications
See MOBILE X in Action
Book a demo and experience how MOBILE X simplifies complex service processes and provides your technical service with new quality and efficiency – integrated, customisable, and system-independent.