Route Planning

Smart Scheduling for Field Service at full power. No matter what happens.

With AI-enhanced Route Planning, complex field service becomes simple and fast: Schedule thousands of orders in the shortest possible time and re-optimise your field planning and routes. In real time. Anytime.

From rigid Route Planning to dynamic Route Planning

Only plan once in the morning and mainly pay attention to gap filling, buffer times, and short journeys? Intelligent Route Planning is a must today, because otherwise:

With AI-enhanced Route Planning in VISITOUR, you can optimally design your scheduling and use the power of our POWEROPT algorithm. This makes your planning automatically smart and becomes:

mass-capable

ultra fast

continuously re-optimisable

Your advantages through AI-enhanced Route Planning

Schedule smarter with POWEROPT, the AI heart behind our field planning. Your planning is based on your business and service goals, takes live information from the field into account, and can be quickly adapted in real time.

Scheduling teams can do more

Intelligent route planning relieves your schedulers and changes their role: Escalation management instead of appointment Tetris.

Valuable savings and more performance

AI-optimised field planning and routes bring efficiency to your field service. You save time, mileage, CO2 and work more productively.

Quick response to changes

With POWEROPT you can also re-optimise your routes during the day. This means that your field operatives are always optimised, on the road, and responsive.

Try it yourself: Route Planning at the push of a button

Test here how quickly POWEROPT optimises and replans as soon as you add orders (click on the map).

Instructions & Notes

Here’s how: The squares mark the locations of your employees, each of whom can process a maximum of five orders. Create new orders by simply clicking on any point on the map. Within fractions of a second, PowerOpt calculates the best assignment of orders to your employees and displays the cost-optimal routes. Choose either direct routes via airline or street-level views of the routes by selecting “Show Routes”.

Note: To fully utilise the PowerOpt demo, we recommend using the latest version of the following browsers: Google Chrome, Firefox, Safari. Using older browsers may lead to performance issues or failure of the demo function.

Central functions of Route Planning

Mass-capable Route Planning

Schedule thousands of orders and Operatives

Whether 50 technicians or 5,000 – our algorithm calculates the Field planning and Route Planning for the day in a fraction of the time that your Schedulers need. With a better result.

To Field Planning with VISITOUR

Ongoing Route Re-optimisation

React quickly and flexibly

Our real-time technology turns your Scheduling into a continuous optimiser: changes from the field are taken into account live and in the event of failures, malfunctions, etc., the system immediately re-optimises the routes holistically.

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Individual Route Planning

Optimise according to your goals

Every company plans differently. We configure the planning according to your goals. Costs, employee and customer satisfaction are precisely balanced and your preferences are mapped.

View case studies

Edge Cases Mappable

Do you also have special cases under control

Our software offers exceptional depth. Unlike other programs, it already covers many special cases as standard and offers the flexibility to reflect the individuality of your business.

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This is what our Route Planning does for your service

Punctuality & SLAs

Reliably adheres to time windows, automatically prioritises according to urgency, contract and impact.

More orders per day

Bundles Field planning intelligently, minimises empty runs and detours.

Stable daily plan despite chaos

Continuously re-optimises in the event of traffic jams, breakdowns, additional orders or rescheduling.

First-Time-Fix & customer experience

Plans appropriately skilled staff and efficient routes; ETA and live location are automatically sent to customers.

Costs & CO₂ down

Ensures shorter distances, fewer journeys, better utilisation – measurable in mileage and minutes.

Releases capacities

Frees Schedulers from tedious planning and coordination and frees up Operatives in the field.

Optimisation as a Service with the POWEROPT API

POWEROPT is the Heart for efficient Field Service that you get with our Field Scheduling Software VISITOUR. – You would like to stay with your current solution, but still optimise your Field planning and routes smartly? This is possible via the POWEROPT API:

Optimisation as a Service as a black box behind your solution

Send orders, have them optimised and provide better Field Service

Also available for software providers to expand their range

This is what customers and partners say about our Route Planning

"50% time savings in Scheduling - that makes a difference."

Nicole Seidl

Team Leader Scheduling

"With the Solvares Field Service system, appointments and routes are calculated and optimised based on real-time data. A real game changer for service companies that want to efficiently digitalise and automate their processes."

Ansgar Schmitz

Managing Director

"By optimising order and Route Planning, significant time Operatives could be created in the field, which contributed to an additional successful expansion of our service portfolio."

Kevin Wintergrün

Customer Service Manager

"Our planners can now focus on exceptions and service while the software does the work. It simply exceeds the capabilities of a human to consider all possible variables in the way that VISITOUR can with the core intelligence POWEROPT. In addition to saving time, we also achieve significantly better results in this way."

Craig Lowdon

Customer Services Operations Manager

Discover how Field Service benefits from smarter Route Planning

More success stories wanted? You can find more case studies under Resources →

Highlights from our customer projects

More Orders Completed per Day

0 %

Reduction of Lead Times

0 %

Reduction of Travel Costs

0 %

AI Route Planning – Deep Dive: how complexity becomes a measurable advantage in service

The “Multiple Traveling Salesman Problem” (MTSP), simply put, describes how several field staff or technicians optimally serve many appointments in a short time. A simple example shows the complexity: Even when planning ten orders for a single technician, there are over 3.6 million possible sequences (factorial 10, as the mathematician says).

Consider hundreds of factors

In practice, “calculating the shortest routes” is not enough and countless factors are added: traffic data, desired dates/time windows, SLAs, predicted maintenance intervals, processing times, skills/skills, parts availability or hygiene/safety rules – all of this makes planning multidimensional. This is exactly where our artificial intelligence for Route Planning plays its strength.

An example of what our AI Route Planning does

If a service technician is in a traffic jam, the routes of other technicians are optimised, the customer can be informed about a potential delay or the technician is suggested an alternative and therefore time-saving route – and all of this takes place in real time, i.e. immediately.

In the words of our customers:

“The software automatically assigns the optimal orders to all of our technicians. If a new order arrives that needs to be completed urgently, the software re-optimises all appointments. It takes into account the entire Operatives pool and plans automatically to achieve the set goal.” – Craig Lowdon, Customer Services Operations Manager, Baywater Healthcare.

In short: Our Route Planning with POWEROPT turns a theoretically unsolvable planning problem into a reliable daily rhythm – with less mileage, more adherence to schedules and a noticeably more relaxed team.

Can be used with our Field planning VISITOUR or via the POWEROPT API with your own system.

With smarter Route Planning to more performance in service

Experience our AI-based real-time Route Planning live and find out how our system makes your Field Service better. Start now.