FSM for Building Technology and HVAC

Digital Tools for Technicians, Installers, and Excellent Service

Field Service Management software makes your service fast and successful. With intelligent field planning, AI-enhanced appointment and tour optimisation, and mobile apps, you precisely schedule maintenance, servicing, and emergency services. For shorter downtimes, increased customer satisfaction, and better service.

Efficiently manage HVAC services:
from maintenance plan to emergency service

In building services, service is not a side issue but key to economic efficiency, sustainability, and customer satisfaction. However, complex manual processes in scheduling and order processing slow it down. With our best-of-breed algorithm, you digitalise your Field Service Management – from interval plans to troubleshooting and clean documentation – and provide your customers with a new service experience.

Support skilled workers to complete more jobs and increase service quality

Heating, ventilation, air conditioning, and refrigeration services operate under enormous pressure: Disruptions tolerate no delay, skilled workers are scarce, and customers expect a quick response and documentation to match. Modern Field Service Management provides the solution to maximise uptime.

Support your service and plan maintenance, disruptions, and emergency services in real time - compliant, efficient, and optimised.

Digital FSM for Building Technicians & HVAC: efficient, transparent, sustainable

Digital Field Planning in the HVAC Sector

Automate your planning and schedule technicians dynamically and flexibly. With intelligent field planning in real-time, you efficiently manage maintenance, commissioning, and breakdown services, reduce operating costs, and increase your service quality.

To Field Planning

Appointment and Tour Optimisation with AI Power

Our smart algorithm continuously plans and re-optimises your tours. You can react immediately even to short-notice changes or emergencies. This way, you minimise travel times and CO2 emissions and maximise your productivity.

Route Planning

Thanks to efficient field planning, tour optimisation, and streamlined mobile processes, your building services can focus on their actual work and achieve more every day.

Mobile Apps for Your Building Technicians

With our apps, you connect your technical field service and provide them with everything they need: order details, checklists, reports, and more. Your technicians document maintenance, repairs, and inspections directly digitally.

Field Service Apps

Convenient Services for Your Customers

Offer your customers convenient appointment booking, automatic updates, and transparent communication. Through our appointment portal and notifications via SMS and email, you create a compelling digital customer experience.

Customer Services & Appointment Portal

Leading Brands from HVAC and Building Technology Rely on Our Solutions

Energy-Efficient Service & Satisfied Customers – Your Advantages with Solvares Field Service

More Productivity and Planning Reliability

Building technology teams juggle maintenance, disruptions, and inspection appointments daily. Our field planning and control bring structure to this daily routine: Automatic prioritisation, optimal operatives deployment, and a complete overview for all involved – in real time. Through clear processes and automated workflows, you shorten response times, avoid idle periods, and increase the first-time fix rate.

We Make Your Service Smart

Digital transformation is entering building technology, from IoT and sensor messages to predictive maintenance. We accompany you and ensure that your schedulers, technicians, and installers are successful with innovative, proven tools. Our AI-enhanced Field Service Management enables smarter deployments, higher uptime, longer service lives, and lower energy costs.

Alleviate the Shortage of Skilled Workers with Efficiency

Many companies lack skilled workers, and new talent is hard to find. By optimising technician planning with us, you unlock up to 20% additional operatives. Your schedulers plan more precisely, technicians complete more orders per day, and quality remains consistently high. Automated scheduling, AI-enhanced tour optimisation, and seamless mobile processes create space for value-adding work.

Seamlessly Integrated and Securely Operated

Our tools integrate into your existing IT landscape – whether SAP, Microsoft Dynamics 365, Sage, CAFM, or energy management systems. We are certified according to ISO 27001. All information is hosted in data centers in Europe, GDPR-compliant. This way, your operational and plant data remain protected at all times – and your service operates at the highest security level, even when connecting subcontractors.

30+ Years of Experience in Building Technology and HVAC

Over 200 Happy Customers

Made in Germany & Hosted in EU

What Customers Say About Our Field Service Management Software

"We knew we had to become more efficient. We also wanted to be more transparent and informative. We can now work this way because VISITOUR gives us a transparency regarding planned appointments that we simply did not have before."

Stefan Eichenauer

Head of Service Branches

"We were very impressed by the collaborative partnership. Since the introduction of VISITOUR, it is finally possible for our employees to finish work on time, and simply no more overtime accrues."

Samantha Stangl

Managing Director

Discover how we make service successful

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Highlights from our customer projects

More Orders Completed per Day

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Reduction of Lead Times

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Reduction of Travel Costs

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Start Now with Smart Service in Building Technology

Experience how digital scheduling, mobile processes, and AI-enhanced appointment and tour optimisation make your service and your technicians faster, more efficient, and more sustainable.