MOBILE FLOW
The mobile app for efficient field service.
With MOBILE FLOW, your service technicians work digitally, networked, and optimised in real time. The app is the perfect complement to field planning with VISITOUR, bringing orders, documentation, and communication directly to the mobile device.
MOBILE FLOW explained in brief
MOBILE FLOW is the mobile app for technicians whose assignments are planned with VISITOUR. It connects central scheduling and the field service in real time: Orders, times, checklists, and signatures automatically flow back into the planning.
Whether maintenance, installation, or breakdown service – MOBILE FLOW ensures consistent, paperless processes and complete transparency in day-to-day business.
Your advantages with MOBILE FLOW
End-to-end digital processes:
MOBILE FLOW enables your field service to efficiently process and document orders on the go without media disruptions.
Individual workflow design:
Thanks to agile workflow management, the processes in MOBILE FLOW can be individually designed. You get a customised solution
Fully integrated field service:
Your Field Service always has all the necessary information at hand and is fully connected to Scheduling.
Optimised communication:
The cleverly controlled communication between office staff, field staff, and the customer ensures an excellent user and customer experience.
High level of user-friendliness:
A user-friendly, intuitive handling makes it easy for your field service to complete orders quickly and successfully.
Top Features of MOBILE FLOW
Clear order list
as a central starting point for order processing.
Integration
into real-time field planning and tour optimisation with VISITOUR.
Digital reports,
forms, documentation, customer signature and more.
Offline functionality
for permanent workability in day-to-day business.
Announcement
of the field service to the customer via SMS or email.
BPMN workflow editor
for individually configurable processes
Mobile order management as it should be
Give your field service the right tool. With features and many other functions such as push notifications for emergency appointments, pool orders and independent appointment scheduling on site, you can professionalise your field service and increase the efficiency and productivity of your order processing.
Learn more about our mobile solutions.
How MOBILE FLOW works
Your technicians automatically receive their assignments via VISITOUR.
The app guides you through the order. Including order data, checklists and forms.
Order status and tour progress are sent to scheduling in real time.
Customer signature and digital report complete the order.
Integration, technology and security of MOBILE FLOW
Fully integrated into VISITOUR
Field planning & tour optimisation
Interfaces for the APPOINTMENT add-on
Appointment portal
Supports iOS & Android, smartphone & tablet
End-to-end encryption for data transmission and storage
Access protection via device and user recognition
Access protection via device and user recognition
We are ISO certified
ISO 27001
GDPR-compliant data security and EU hosting
See MOBILE FLOW in action
Book a demo and experience how your field service will run digitally, tour-optimised and customer-friendly in the future. Start now.