Best-of-breed Scheduling Upgrade
for Dynamics 365, Field Service, and CE users.
Extend beyond the capabilities provided by Resource Scheduling Optimization (RSO) in Dynamics 365 with AI-Enhanced Field Scheduling and Dynamic Route Optimisation from Solvares Field Service.
Optimised appointment booking for hundreds or thousands of field resources, high volumes of jobs per route, dynamic in-day response, and complex rules/dependencies can all be met with an integration from your world-class ISV and Co-sell approved partner.
Solvares Field Service is the trusted expert in holistic real-time scheduling and technical field service. Act now to integrate our 30+ years of experience, superior software product development, and worldwide multi-sector customer best practice.
Our Partnership with Microsoft
“Microsoft partners with VISITOUR when schedule and route optimisation requirements are not met by Dynamics 365 Field Service. Solvares are a proven and trusted partner for Microsoft with deep expertise in scheduling; we have successful deployments together in customers of all sizes and industries and have been very impressed with feedback on their solution and services.”
Integrate VISITOUR and the capabilities of our Unique Algorithm: PowerOpt
What is the difference between 5 and 5,000 field resources? For the PowerOpt algorithm, there is none. We guarantee real-time scheduling and embedded route planning for high data volumes with no batch or overnight runs.
Pre-built integration for your Dynamics Environment
Dependencies, skills matching, smart job bundling, and multi-resource jobs: With years of experience from many integration projects, VISITOUR within Dynamics is made available via a choice of methods to provide a toolkit for a Systems Integrator.
- Our developed integration offers you seamless communication between Microsoft Dynamics 365 and PowerOpt.
- Your new scheduling application is now available through the VISITOUR client or as a black box.
Highlights from our customer projects
More Orders Completed per Day
Reduction of Lead Times
Reduction of Travel Costs
Features that connect and convince
Create trust, reduce manual effort and strengthen your customer relationship. Combine efficiency and economy with a transparent, reliable and modern field service management experience.
Cost optimised appointments: Real-time optimisation presents choices of available slots in a split second. Published SLA, no batch/external process.
Dynamic in-day changes + time of day travel speeds: VISITOUR reacts continuously in-day with real-time optimisation based on job progress/delays and geocoded locations.
Route Timing Accuracy: All scheduling decisions include accurate time-of-day travel speeds for each road section, giving users genuine availability for each resource for today and future days.
Semi- or fully automated scheduling: Planning teams understand and can clearly explain results with confidence.
Scalability: Elasticity for unlimited resource/job volume, no region or territory patching giving true optimisation.
Increased Productivity: Our unique algorithm correctly assigns all skills and designs plans to complete more jobs.
Management Intelligence and ESG support: Balance planned, recurring visits and reactive appointments. Actionable data insights support operators to manage SLAs and KPIs.
Depth & completeness: Over 150 configurable specialisms are contained within VISITOUR, catering for every scheduling need.
Complex relations: VISITOUR as standard deals with multi-resource jobs (i.e. 2-person requirement), A-B, B-A-C, dependencies, and projects with real-time optimisation requirements.
Future proof: At the heart of VISITOUR is our highly configurable algorithm, which can handle unlimited complex rules/constraints as a field service operator grows their business.
Industry Focus: Deep domain knowledge of best practice in all service sectors.
Build your Business Case with a Scheduling Test
Optimisation comparison with customer data
A comparison is made between historic planning data and a schedule optimised in VISITOUR.
We ask you to supply the most important objectives and KPIs so that we can take these into account.
This allows you to clearly evaluate the difference in the number of jobs completed, distances travelled, total travel time, SLAs achieved and other KPIs.
Our solution
Presenting growth opportunities through scenarios
Beginning with a baseline, a historic/current schedule is imported 1-to-1 into VISITOUR so that the test scenarios can be compared. The results of these tests and the benefits to be gained will be presented back in person, and with a PowerPoint you can keep.
Example scenarios that can be used:
Scenario 1
Job assignments are scheduled on the same day as in the basic scenario and all employees retain the same appointments. VISITOUR will only optimise the routes.
Scenario 2
Job assignments are scheduled on the same day as in the basic scenario, but VISITOUR selects the most suitable employee for each assignment based on skills, time, and SLA.
Scenario 3
In this test, only the restrictions on skills and the start and end dates are used. VISITOUR determines itself on which day and with which employee a job assignment is scheduled.
Real-world VISITOUR Scheduling Test results
Customer Data / Baseline
Learn more about VISITOUR and PowerOpt: AI-Enhanced Optimisation in Real Time
Optimised Field Service Planning
Schedule quickly and smartly
Our field planning software VISITOUR schedules thousands of orders into optimised tours in no time. Your planners have everything in view on the Gantt chart (digital planning board) and map.
AI-Enhanced Dynamic Routing
Actual time-of-day travel times
Utilise the intelligence of our leading algorithm. With POWEROPT, you gain AI-enhanced route optimisation that ensures your field service completes efficient tours.
