Instaloft Selects VISITOUR to Optimise Appointments and Scheduling for Field Operatives
Intelligent field scheduling features to support critical customer service goals
Instaloft, one of the UK’s fastest-growing loft storage and insulation specialists, has selected VISITOUR to optimise scheduling and route planning for its teams of sales surveyors and installers: Bringing over 100 field operatives into real-time management.
Founded in 2014, Instaloft has grown from a single van operation into a nationwide business with over 200 employees and multiple regional warehouses. The company installs raised loft boarding, insulation, ladders, hatches, and lighting, serving homeowners and housebuilders alike with a focus on quality, professionalism, and customer care.
With operations expanding rapidly throughout the UK, Instaloft required a robust, real-time scheduling solution that could scale with demand while maintaining high service standards. Instaloft selected VISITOUR for its intelligent, algorithm-based planning, real-time re-optimisation, and ease of integration with their Anthill CRM system and the solution is already live for sales surveyors.
VISITOUR stood out for its precision, speed, and the in-day flexibility it gives our planning team. This technology enables our planners to move away from manual processes and is a critical step in designing new levels of choice within our customer appointments."
Jeremy Squire, UK Managing Director at Solvares Field Service, added:
“Solvares Field Service is delighted Instaloft chose our best-of-breed scheduling engine to supercharge the capabilities of the Dynamics CRM. Instaloft is a British success story; a company built on innovation and driving efficiency. Our unique PowerOpt algorithm will provide the agility and control needed to support their expanding workforce and growing demand for services, whilst delivering a best-in-class service.”