True Compliance is a leading building compliance management platform designed to help social housing providers streamline compliance management and ensure that regulatory standards are met. This allows housing providers to focus on keeping their residents safe.True Compliance offers an all-in-one solution for managing various compliance requirements, from the “Big 6” all the way to playground inspections and beyond. Key features include:Automated Compliance Checks: Manage requirements with automated checks and alerts.Centralised Data Management: Access and organise compliance data in one place.Customisable Dashboards: Gain insights with user-friendly dashboards and reporting tools.API Integrations: Ensure seamless information flow with any existing systems.Real-time Monitoring: Stay ahead with real-time status updates and alerts.Hosted on a secure, scalable AWS serverless architecture, True Compliance ensures reliability for all sizes of housing providers. Partner with us for efficient building compliance management.“This new collaboration with Solvares Field Service will significantly enhance our clients’ ability to streamline their compliance processes. By integrating real-time field service scheduling and optimised route planning, we’re enabling housing providers to meet regulatory standards more efficiently, reduce costs, and provide better services to their tenants. Together, we’re driving a digital transformation that will benefit the entire social housing sector.”

Solvares Field Service UK Partner Ecosystem

Range, Depth, and Experience with technology to develop something better together

Solvares Field Service has developed real-time software solutions for intelligent scheduling and dynamic route optimisation for over 30 years.

As a technology leader, Solvares Field Service solutions integrate to automate scheduling processes through the line: From the customer, to field staff, to head office.

Explore our rich and growing ecosystem of Partners that offer exceptional additional value within your field operations.

Microsoft

dynamics.microsoft.com

Profile

Microsoft partners with VISITOUR when scheduling and route optimisation requirements are not met by Dynamics 365 Field Service and CE.

As an ISV, FLS extends beyond the capabilities of Microsoft Resource Scheduling Optimization (RSO). See more on Microsoft AppSource.

Configurations include:
All the data from your CRM is available for scheduling of service and sales appointments.
Features of FLS VISITOUR including the PowerOpt algorithm feeding real-time route planning.
Permanent synchronisation of completed order data including documents into Dynamics 365.

Akita Intelligent Solutions

akitais.com

Profile

Akita Intelligent Solutions is a leading developer of Microsoft field service solutions.

We empower organisations specialising in field operations with the expertise, tools and insights needed to run smarter businesses, delivering the cross-organisation improvements needed to take their operations to the next level.

With over 20 years of experience in digital success solutions, we design, develop and support business intelligence technologies for organisations across the UK and internationally.

Expert consultancy, development & support for:

Dynamics 365 Field Service
Dynamics 365 Customer Service
Dynamics 365 Sales
Business Central
Power Platform

ANS

ans.co.uk

Profile

ANS is an 850+ team of technology specialists and business experts, who are on a mission to make the world’s best cloud, security, and digital services available to all.

From Dynamics 365 to Power Platform tools, we help companies implement Microsoft Business Apps to increase efficiency and streamline processes. We have a great wealth of experience to help you achieve your goals with Microsoft Business Applications. Our team help you modernise your business with a comprehensive stack of business apps and low code tools, streamlined and pre-configured specifically for SMBs.

As a certified Microsoft Inner Circle Partner, we deploy in days, not months, giving you solutions to increase productivity and improve customer satisfaction, so you can focus on growing your business.

Ready to do more, faster? Learn what Dynamics 365 can do for your team, customers and sales and get in touch with our experts today.

“We’re excited to partner with FLS and offer the true digital transformation that only real-time technology can produce.”

Cloud9 Insight

cloud9insight.com

Profile

Our mission is to support SMEs to achieve exceptional customer experiences and business growth through leveraging the power of data and cloud technology.

As an award-winning and Microsoft accredited Dynamics 365 solutions partner, we provide a wide range of CRM consulting and implementation services. We provide support to small and mid-sized businesses, to strengthen customer connections, accelerate digital transformation, and increase productivity by leveraging Dynamics 365 and solutions built on the Microsoft Power Platform.

We are experts in Microsoft’s Dynamics 365 customer engagement platform and help businesses adopt CRM through implementation, training, and support, working with clients across the whole of the UK and beyond. We have several project approaches designed specifically to support clients who are either:

Going through their first CRM implementation
Looking to reach higher levels of maturity through integrations,
…and navigating more complex business change and improvements in processes.

“Together with Solvares Field Service, we aim to support small and medium-sized businesses in achieving exceptional customer experiences and business growth through leveraging the power of data and cloud technology.”

Delaware

delaware.co.uk

Profile

We are Delaware: a global company that delivers advanced IT solutions and services, guiding organisations through their business and digital transformations. We provide companies with the tools to achieve their mission-critical priorities and future-proof their businesses.

Our Delaware experts are at the forefront of new developments, establishing partnerships centered entirely around unlocking potential and improving your impact to your customers using Microsoft technology.

As a prominent Gold Partner, we’re ahead of the rest when it comes to insights into the tech of tomorrow.

We develop, innovate and implement international business consulting, effective strategies and change management solutions.

Above all, we want to do the right thing. We truly believe that innovation, technology and sustainability go hand in hand. We take pride in the solutions we build and the services we offer. we commit. we deliver.

E & F Solutions

deliveringcrm.net

Profile

E&F Solutions, the team behind #D365ForHousing, is disrupting how the housing sector implements and maintains Microsoft Dynamics 365. We provide innovative, affordable modules that have been created with colleagues across the sector for free, and can support you wherever you are on your MS Dynamics journey.

Esuasive

esuasive.co.uk

Profile

Esuasive Housing makes it possible for social housing providers to connect teams, streamline business processes, transition to a customer self-service model and generate meaningful insights from data across the organisation.

Working side by side with housing associations and local authorities as a trusted partner, Esuasive offers end to end housing solutions that can be individually customised using Microsoft Cloud tools, including:

CRM & Customer Portal
Responsive Repairs
Rents & Service Charges
Arrears Management
Asset Management
Anti-Social Behaviour

“Partnering with Solvares Field Service extends the opportunity for Social Housing Providers to access new levels of real time dynamic scheduling, throughout their digital transformation projects.”

Exactly Tech

exactly.tech

Profile

We are the Social Housing IT Specialists.

We provide innovative and highly effective business solutions for property management and social housing organisations.

“VISITOUR and Exactly seamlessly integrate, empowering businesses with unparalleled scheduling efficiency in Dynamics 365. This partnership revolutionises the way high volumes of work, field resources, and complex requirements are managed, delivering exceptional results for the property services industry.”

HSO

hso.com

Profile

We are HSO – the results company.

HSO is a Business Transformation Partner with deep industry expertise and global reach, leveraging the full power of Microsoft technology to transform the way you work and improve business performance. We help companies modernise business operations, adopt intelligent automation, deliver real time performance insights and connect the enterprise – accelerating the impact of digital transformation.

Founded in 1987 and recognised as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care.

“The outstanding capabilities of Solvares Field Service’s scheduling: Creating the perfect solution to meet SMS’ challenges was no mean feat, considering their complex requirements. Our success was not just due to our dedication in finding the right solution, but also our technical expertise around Microsoft Dynamics 365 and Solvares Field Service’s revolutionary scheduling capabilities”.

Kerv, formerly Inciper

kerv.com

Profile

Inciper was born out of the belief that technology delivery could be done differently.

For too long implementations of Microsoft Business Applications (CRM, ERP and Data and Analytics) have been done the same way. Customers typically waiting months and sometimes years to finish a project, which often does not then deliver the value that was promised at the start.

Inciper are different because we are totally dedicated to achieving client success, focussing on providing real value and innovative thinking during the implementation to challenge the status quo. We have a reputation for on-time, on-target deployment and know what it takes to make our clients projects successful.

From strategy and advisory to implementation and beyond with full managed services (aftercare and support), Inciper start and end with your business – evolving your solution after deployment to fortify its future, ensuring you get ongoing, measurable value from your technology investment through improved operational efficiency, greater productivity, and deeper insights.

“Inciper are very happy to partner with VISITOUR. Offering automation, flexibility, real-time data, increased productivity, improved customer experience, scalability and comprehensive reporting – VISITOUR is an unrivalled field service scheduling and route planning solution, with which we are excited to be sharing the benefits to our customers”.
Mark Roberts – CEO, Inciper

Mphasis

mphasis.com

Profile

For successful digital transformation and growth, enterprises need intelligent business applications. Mphasis leverages Microsoft Business Applications and Azure Cloud Services to deliver comprehensive platform capabilities for digital transformation.

By combining Microsoft Dynamics 365 and the Microsoft Power Platform, we provide powerful solutions that unlock numerous opportunities for enterprises across industries.

“Through partnering with Solvares Field Service we are empowering our clients to confidently embrace digital transformation. Together we help them harness the complete potential of modern work solutions while ensuring they can achieve the highest industry standards.”

PeachGroup’s services are aimed at companies that want to optimize their service and maintenance processes through the use of innovative technologies and tailor-made solutions. With a focus on the areas of Surveyors & service management, intake & dispatch management, order management and spare parts management, PeachGroup offers comprehensive support for companies that want to increase their efficiency and increase the availability of their machines and systems.

Telefónica Tech UK&I

telefonicatech.uk

Profile

Telefónica Tech’s Microsoft Dynamics 365 services offer a reliable pathway to enhance employee capabilities and streamline the customer journey. With expertise spanning sales, marketing, customer service, field operations, finance, and ecommerce, we provide tailored solutions and strategic guidance to drive your success.

Customers include ICAS, Virgin Money, Repsol Sinopec, Inov-8, Shelter and the NHS.

In March 2022, Incremental was acquired by Telefónica Tech powering the next phase of its growth.

Velrada

velrada.com

Profile

Velrada is a multi award-winning, globally recognised Microsoft partner. They are a Microsoft cross-platform organisation, working with Power Platform, Dynamics 365, Azure, Modern Workplace, Fabric, Copilot, and their own IP to deliver outcomes to their customers. They have presence, operations & active engagements across Australia, Europe and North America with support from over 275 experienced staff.

Their fast growing AI practice focuses on delivering Microsoft Copilot solutions. Velrada are renowned for their innovative solutions, including the development of PowerRoster™, their own workforce management solution, built on Microsoft Power Platform, extending Dynamics 365 Field Service and Teams.

Velrada was recognised as the Microsoft Dynamics Partner of the year in 2023 for Business Applications, has 4 Microsoft Solution Partner competencies, and 2 Advanced Specialisations, they also have collected 12 Microsoft Partner of the Year awards.

Venture

venturesystemsgroup.com

Profile

Venture drives digital transformation with tailored ERP and CRM solutions that empower businesses to achieve self-sufficiency and lasting value. Recognised for delivering transformative impact, Venture stands out through its innovative solutions that seamlessly integrate with and enhance Microsoft technology, achieving exceptional results.

Its RISE Methodology de-risks digital transformation initiatives, helping projects succeed where many fail. By seamlessly integrating strategic insights with innovative solutions, Venture guides your digital transformation journey, empowering your business to thrive beyond implementation.

Specialists Software Solutions & Developers

BT Business

business.bt.com

Profile

Cutting-edge technologies, new service delivery models, and smaller, more agile challengers are pushing the need to reinvent the services that companies offer. New technologies like cloud computing, big data, machine learning, and artificial intelligence are already making work much more streamlined for the workforce. Having BT as a partner you can trust to make this happen is key. We’re helping our customers to use advancing technology in new and creative ways to help solve business problems on a global scale.

BT can help your digital expansion by building an infrastructure that’s reliable, scalable, flexible, and secure – protecting your brand, reputation and bottom line – enabling you to be more agile in the marketplace.

“Solvares Field Service joins our partner ecosystem as the scheduling specialist. Together we’re helping business to thrive on their digital transformation journey.”

Aareon

aareon.co.uk

Profile

Aareon UK is a leading provider of Housing Management Software and Digital Solutions to the social housing sector.

Established in the market for over 30 years, Aareon is the key partner and driver of digital transformation in the sector, helping over 130 social housing providers manage resources across 1.3 million properties.

Aareon accelerates the digitalisation of business processes by building customer-led configurable solutions that help social housing providers connect their tenants, suppliers, employees, and property management.

“We are thrilled to welcome a dynamic, forward-thinking company to our Aareon Connect Ecosystem. This addition will provide more choice and access to best practice solutions through our HMS, ultimately driving value for our customers.”

allpay

allpay.net

Profile

allpay is the market leader of bill payment, prepaid and card payment solutions, delivering innovative and value-added services.

With over 25 years’ experience, allpay has the capacity and resources to manage all payment flows, utilising the most cost-effective technology available. Our aim is to work with each of our 980 public and private sector clients to optimise and secure incoming and outgoing payments to reduce costs and increase efficiency resulting in us processing over £8.5bn of payment transactions per year for some 4.5m+ end customers.

“The full potential of service process automation and digitalisation. Real-time data in service planning and field service control. Leading algorithms that find the optimal appointment and route planning in every situation. Solvares Field Service is all that – and more.”

Alpha Tracker®

alpha-tracker.co.uk

Profile

Alpha Tracker® is a comprehensive, cloud-based software solution specifically designed to meet the needs of environmental consultancies worldwide, particularly those dealing with asbestos, water hygiene, and fire risk assessments. Trusted by hundreds of consultancies globally, Alpha Tracker offers a versatile and scalable platform that enhances operational efficiency and streamlines project management from start to finish.

One of the key strengths of Alpha Tracker is its ability to integrate seamlessly with various tools and platforms, providing users with a flexible and customisable experience. The software easily connects with popular calendars like Microsoft and Google, ensuring that scheduling and project management are synchronised across your organisation. Now that the power of Solvares Field Service is available to Alpha Tracker consultancies, huge productivity increases can be made without extra manual scheduling effort.

The platform is designed with adaptability in mind, offering features that can be tailored to suit the unique requirements of each consultancy. For example, Alpha Tracker enables mobile data capture through both Android and Apple devices, allowing field teams to collect and upload data in real-time, directly from the site. This capability not only improves data accuracy but also accelerates the reporting process, enabling faster turnaround times for clients.

Furthermore, Alpha Tracker’s open and adaptable nature means that it can easily grow and evolve alongside your business. Whether you are a small consultancy or a large enterprise, the software can be configured to match your specific workflows and operational needs. The system’s automation features, such as automated reporting and invoicing, further enhance efficiency, allowing your team to focus on delivering high-quality service to your clients.

In addition to its powerful features, Alpha Tracker is backed by a dedicated 24×7 support team that understands the challenges faced by environmental consultancies. This ensures that users receive the assistance they need to maximise the benefits of the software, making it an invaluable tool for consultancies looking to optimise their operations and expand their services.

In summary, Alpha Tracker is a robust, flexible, and highly integrated software solution that empowers environmental consultancies to manage their projects more effectively. With its global user base and proven track record, Alpha Tracker is the ideal choice for businesses seeking to enhance their operational efficiency, improve client satisfaction, and drive growth.

“Our site data capture apps have captured more than 70 million items of asbestos & water data in 4 million buildings worldwide. We’re known for our excellent customer service and open attitude to working with partners throughout the software industry. Our latest partnership, with industry-leader Solvares Field Service will enable our biggest clients to drive even more operational gains into their business with Solvares Field Service’s optimised route and workforce optimisation”.

askporter

askporter.com

Profile

askporter is an AI messaging platform designed exclusively for real estate, optimising property and facilities management.

By automating and streamlining processes, askporter reduces administrative costs and enhances customer satisfaction. With fully customisable solutions, askporter enables owners, operators, and facilities managers to focus on strategic priorities, ushering in the future of physical asset management.

“We are thrilled to announce our partnership with Solvares Field Service: Adding new levels of AI enhancement with real-time field scheduling. Together with Solvares Field Service, askporter is excited to bring even greater efficiency and productivity into the property management ecosystem.”

Chime

chime-it.com

Profile

Clear Horizon’s Connected Workplace Platform, Chime, is a DNO-specific solution for integrating field operations with DNO organisational processes – New Connections, Capital Delivery, Asset Data Collection, Work Dispatch and Scheduling, and Inspections and Maintenance are just some of the areas where Chime is providing value to customers such e.g. Electricity North West, UK Power Networks, and Scottish and Southern Electricity Networks.

“Solvares Field Service provides all of our customers’ essential scheduling requirements and is easily integrated with Chime.”

Cohesive Group

cohesivesolutions.com

Profile

Cohesive Group is an IBM Gold partner and the largest IBM partner consultancy team for Maximo in Europe and South Africa. Specialising in solutions for Work & Enterprise Asset Management, including leading technologies such as IBM Maximo, IBM IT Service Management and Planon IWMS.

Cohesive Group works with leading companies across the FM, utilities, transportation, oil and gas, life sciences, manufacturing, and mining industries to significantly improve asset performance and maximise their return on investment.

“Cohesive Group partners with Solvares Field Service to bring IBM Maximo users the best-of-breed features of VISITOUR. Together we prove the impact that additional completed engineer jobs will have on your bottom line”.

Descartes

routinguk.descartes.com

Profile

Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses.

The Descartes Customer Engagement Platform^TM helps you send the right message, at the right time to empower customers, reduce no access, lower call volumes, and create operational efficiencies.

Exceed customer expectations with automated ETA messages, real-time tracking to view the arrival of mobile operatives, and instant feedback.

Seamlessly add customer engagement technology to VISITOUR to transform your customer experience without overhauling your tech stack.

Dusk Mobile

duskmobile.com

Profile

Work. Reimagined – Dusk Mobile is a leading provider of workforce automation software applications built for organisations looking to improve their performance, automate processes and gain superior supply chain visibility.

We enable our customers to transform their business operations through our proprietary platform, the Dusk IOP – at their pace. Whether they are a small business in need of a product to get started or a large organisation in need of a solution to scale and adapt in a fast and competitive world, we have an offering. Dusk Mobile leverages best of breed global partnerships including tailored experiences by integrating to our customer’s system of record, all through our advanced service offerings.

“Dusk Mobile has partnered with Solvares Field Service to add real-time dynamic schedule optimisation capability and maximise the functionality of Dusk IOP”.

Help me Fix

helpmefix.io

Profile

Help me Fix is revolutionising the way responsive repairs are delivered throughout the UK by guiding residents through repairs and assist diagnosis of issues with their innovative AI diagnostic tool, and connect with organisations’ experienced triage engineers via the Help me Fix video triage software platform.

This customer-first approach empowers residents to self-solve issues or, where a soft fix is not possible, prepares an operative for a first-time repair when they visit the property with the right parts in hand.

Proven to increase first time fix rates, Help me Fix is a solution for all those who want to improve efficiency in their repairs department and reduce costs.

“By partnering with Solvares Field Service we’re combining the strengths of remote diagnostics and intelligent field scheduling to create a seamless end-to-end process. This collaboration allows us to address repair issues more effectively, reduce unnecessary site visits, and provide a faster, smarter service that benefits both landlords and tenants. Our shared goal is to solve client problems by working together to optimise every step of the repairs journey.”

Leadent Digital

leadent.digital

Profile

Leadent Digital is a business and technology consultancy, specialised in helping field service organisations to improve their operational performance and customer experience. With deep capability across consulting, system implementation and software development, our team excels in designing, delivering and supporting field service process and technology excellence. We’ve helped the likes of E.ON Energy, Bosch, Calor Gas, and Northumbrian Water, enabling them to achieve measurable improvements in field service performance.

Leadent Digital has a rapid, robust implementation approach that focuses on business benefits delivered via innovative, fit-for-purpose technology paired with a flexible, pragmatic approach. Our comprehensive last-mile solution, On My Way, was designed for field service and perfectly complements optimised scheduling to deliver an unparalleled customised experience.

“We have experience with many of the market-leading technologies for dynamic scheduling and field optimisation; Solvares Field Service is undoubtedly one of the leaders and a solution that we are happy to recommend to our customers. Our partnership brings together cutting-edge technology with true field service expertise.”

Joblogic

joblogic.com

Profile

At Joblogic, our mission is that of consistent progress. Catering to a wide selection of maintenance industries, our service management software provides a full range of features to help simplify your workflows and eliminate all major obstacles. With our job management software, you can outperform your competition by enhancing your efficiency, and increasing both your output and your profits.

Our all-in-one workforce management software ensures you no longer have to rely on numerous systems to conduct your business. Joblogic’s cloud-based platform empowers you to streamline your service operations, improving visibility and communication. With this, Joblogic can help you to better measure your team’s performance and drive informed business decisions at every level.

“Joblogic is proud to partner with Solvares Field Service, a developer renowned for its groundbreaking PowerOpt algorithm and long-standing history of technological innovation in field service optimisation. This collaboration brings Solvares Field Service’s expertise in dynamic scheduling and routing with Joblogic’s powerful field service management platform.

By introducing Solvares Field Service’s cutting-edge in-day technology and Joblogic’s comprehensive management tools to more operators, we can empower them to adapt to the challenges of our evolving industry whilst delivering excellence at every touchpoint.”

Facility Apps

facilityapps.co.uk

Profile

Facility Apps is a specialist workforce management platform built for cleaning and facilities teams.

Designed to tackle the challenges cleaning companies face daily – missed tasks, poor visibility, clunky systems, and endless paperwork – Facility Apps gives operations teams complete control over who’s doing what, where, and when.

Used by cleaning businesses across Europe and now launched in the UK, Facility Apps brings together job scheduling, time & attendance, task management, audits, forms, client reporting and team communication into one easy-to-use mobile app.

Our modular platform is flexible enough for businesses of 50 to 5,000+ operatives. It’s built specifically for cleaning and FM environments, helping teams improve proof of service, streamline compliance and provide real-time visibility to clients and managers.

Facility Apps connects site teams, ops managers and clients in one joined-up system – making it easier to meet SLAs, cut admin, and prove value every day.

Fieldontrack

fieldontrack.com

Profile

Fieldontrack is SaaS platform that helps mobile workers and back office staff optimise their field activities.

Field workers have a mobile application that guides them through their task, ensures compliance with critical KPIs, creates a collaborative working environment with back office staff through recorded chat and ensures they are able to deliver ‘Right first time’ wherever possible.

The back office web enabled application allows teams in the back office to maintain real time interaction with the field teams, it enables chat, remote audit, guidance and task acceptance.

Fieldontrack is an add on tool to existing systems and integrates through a series of Microsoft APIs.

Manifest Software Solutions

manifest-software.co.uk

Profile

Manifest Software Solutions (MSS) are the leading supplier of integration solutions in social housing. Extensive experience working with all the major housing software providers and a proven ability to integrate with any system make MSS the perfect integration partner.

MSS provide everything you need to plan, manage, and implement any integration project. Comprehensive after sales support gives you the peace of mind that all your systems’ integration is fully supported.

Meritec

meritec.co.uk

Profile

Meritec work with a number of organisations and businesses to deliver digital transformation solutions on our unique, low-code digital platform. We are proud to be helping a wide and diverse range of organisations to put customer experience at the centre of their Digital Transformation strategies through Customer Portals and a fully customisable workflow solution.

We strongly believe that integrations to a wide range of solutions is key to delivering world-class digital customer experiences. Supercharge your business with an agile and customer-focused digital solution from Meritec.

“Dynamic scheduling offers the opportunity to transform your operations with flexible and agile tools. Solvares Field Service is the natural choice for a partnership – intuitive, scalable, and truly valuable. These are tools that are remarkably easy to integrate.”

MRI Real Estate Software

mrisoftware.com

Profile

MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses – from property-level management and accounting to investment modelling and analytics for the global commercial and residential markets.

A pioneer of the real estate software industry, MRI develops lasting client relationships based on nearly five decades of expertise and insight. Through leading solutions and a rich partner ecosystem, MRI liberates real estate companies to elevate their business and gain a competitive edge.

“Solvares Field Service’s best-of-breed scheduling and routing offers the digital transformation results that can only be found in real-time solutions”.

Omfax Systems

omfax.co.uk

Profile

Omfax is a leading provider of Repairs and Enquiries Diagnostics for social housing in the UK and Ireland.

The Keyfax product suite provides repairs diagnostics for contact centre staff and tenant self service. It integrates with all major Housing Management Systems and portals as well as Salesforce and MS Dynamics 365.

Keyfax ensures consistent, accurate diagnostics, providing the right SOR codes and priorities every time. It dramatically reduces training time for new contact centre staff and is a cinch for tenants to use on any digital device. With the capability of video capture as part of the diagnosis, Keyfax will also reduce inspection call outs.

Diagnoses the right SOR and Priority every time
Covers all diagnostics requirements for staff and tenants
Integrated with visual assistance for videoing tenant repairs

“Solvares Field Service’s dynamic scheduling not only adds value through improved operational efficiency, but also furthers tenant satisfaction by reducing wait times and ensuring that repairs are completed correctly. We’re excited to partner with an innovative developer who is proven to reduce unnecessary resource allocation and repeat visits.”

OptusApp

optusapp.com

Profile

OptusApp are proud to be a disruptor in the social housing sector. We believe that self-serve is a massive productivity and efficiency driver, but that it must be genuinely customer-centric (bottom up) rather than the system-centric (top-down) approach offered by many solutions providers.

OptusApp is unique in offering the most extensive range of tenant features in both a native mobile app, and also a web-based portal. We are system agnostic and will integrate with any HMS or CRM. Our Azure hosted backend (with microservices architecture) allows for immediate scalability catering for the very largest and very smallest landlords.

We are delighted to partner with Solvares Field Service, adding to our already extensive range of features, including:

Responsive Repairs and Dynamic Scheduling
Rent Balance and Payment (including Open Banking)
TSM surveys
ASB reporting with geo-location
Access to personal documentation
and much more…

PayPoint Housing

paypointbusiness.com

Profile

PayPoint is a leading payments provider in the UK which works across the social housing sector to provide digital payment solutions, quality support, and tailored training and advice on rental income to housing associations and councils across the UK.

With nearly 30 years of experience in innovating the payments sector, PayPoint has developed a digital omnichannel payments solution – MultiPay, which helps reduce the cost of collections, increases arrears payments, and adds value to the customer experience. Over 450 clients are using MultiPay today with over 514 million transactions processed each year, making PayPoint highly experienced in understanding the impact fintech has upon tenant communications.

PayPoint has a range of digital payment channels which support a seamless payment journey, including PaybyLink, a tailored app service, direct debit, phone/IVR solutions, fund disbursement tools, recurring card payments and Open Banking. MultiPay is a one stop shop for all digital payments, offering a single view across all payments, including cash, and access to real time transaction data across all channels. MultiPay offers providers a full suite of APIs to integrate into existing systems, offering easy integration, and a roadmap with ever-evolving new features. The technology looks to shoulder the burden of typically time-consuming, laborious back-office tasks, freeing up valuable resource and providing efficiency savings to organisations.

“PayPoint recognises that social landlords have been largely underserved by providers. We’re delighted to partner with innovative, like-minded organisations that bring real value to the sector which is why we are proud to partner with Solvares Field Service.

Solvares Field Service shares our belief that access to real time data should be a standard, as it as in many other industries. We are confident that, through our partnership, we can continue to reach more organisations and provide best-in-class systems and technology.”

True Compliance

truecompliance.co.uk

Profile

True Compliance is a leading building compliance management platform designed to help social housing providers streamline compliance management and ensure that regulatory standards are met. This allows housing providers to focus on keeping their residents safe.

True Compliance offers an all-in-one solution for managing various compliance requirements, from the “Big 6” all the way to playground inspections and beyond. Key features include:

Automated Compliance Checks: Manage requirements with automated checks and alerts.
Centralised Data Management: Access and organise compliance data in one place.
Customisable Dashboards: Gain insights with user-friendly dashboards and reporting tools.
API Integrations: Ensure seamless information flow with any existing systems.
Real-time Monitoring: Stay ahead with real-time status updates and alerts.

Hosted on a secure, scalable AWS serverless architecture, True Compliance ensures reliability for all sizes of housing providers. Partner with us for efficient building compliance management.

“This new collaboration with Solvares Field Service will significantly enhance our clients’ ability to streamline their compliance processes. By integrating real-time field service scheduling and optimised route planning, we’re enabling housing providers to meet regulatory standards more efficiently, reduce costs, and provide better services to their tenants. Together, we’re driving a digital transformation that will benefit the entire social housing sector.”

Vertiv Waylay

waylay.io

Profile

Waylay – Just Automate It.

Waylay is a low-code hyperautomation software platform that enables workflow-based automation, system integration, and orchestration across a wide range of connected assets, enterprise applications, and cloud services.

Our patented technology gives your enterprise the ability to implement data analytics and orchestration scenarios with unprecedented speed, significantly cutting the cost of integration and product deployment, with the power to quickly deploy new services while keeping OPEX costs under control.

“This partnership enables a seamless fusion of Waylay’s sophisticated service operations automation capabilities with the world class Solvares Field Service field service scheduling and dynamic route planning engine. Together with Solvares Field Service, Waylay aims to build the future of servitisation which will be driven by autonomous AI agents to unlock new levels of operational excellence for industrial customers.”

Voicescape

voicescape.com

Profile

By combining automation technology, behavioural insights and data science, Voicescape creates customer communications that help drive substantial operational efficiencies and service level improvements. Public service organisations can connect with their communities – at scale – across major customer touchpoints, including: collecting revenue and reducing arrears; gathering instant feedback that drives meaningful actions; booking, confirming and re-booking mandatory appointments; and checking the well-being of residents.

Voicescape offers an evidence-based approach, that allows your people resources to be redeployed to where a ‘human touch’ can enrich and make meaningful interactions that communities truly value.

Zinier

zinier.com

Profile

Zinier is a leading field service management software company revolutionising field operations with AI and automation. Our platform enhances productivity by automating scheduling, dispatching, and predictive maintenance while providing real-time tracking and a mobile app for technicians. Zinier’s intelligent insights help businesses preempt issues, reduce downtime, and improve customer satisfaction.

Scalable and user-friendly, our solution seamlessly integrates with existing systems, serving industries like telecommunications, utilities, and manufacturing. Transform your field service operations with Zinier for optimised efficiency and superior service delivery.

“After working with Solvares Field Service on several projects for large and complex telecommunications providers, we’re delighted to formalise our excellent working relationship. This partnership will offer huge benefits for our customers, in terms of additional functionality and accelerating time to value.”

Hardware, Telematics, and Lone-Worker Solutions

appyway

appyway.com

Profile

AppyWay has the UK’s most detailed kerbside dataset. With over 500 towns and cities across the UK mapped, AppyWay’s granular kerbside data provides a clear picture of the driver’s end destination, including clear visibility of parking information, loading regulations as well as on-street EV charge points.

When this data is utilised, organisations have seen dramatic reductions in parking fines and costs, more accurate ETAs and a decrease in job abortion rates.

AppyWay is able to provide a desktop platform, an API, as well as a mobile app to help make parking forgettable for you and your team.

“AppyWay has partnered with Solvares Field Service to add real-time dynamic field scheduling capability and to maximise the benefits of their kerbside dataset. When this data is utilised, organisations see dramatic reductions in parking fines and costs, improved lone-worker management, more accurate ETAs and a critical decrease in job abortion rates.”

GetHomeSafe

gethomesafe.com

Profile

GetHomeSafe is a suite of convenient, easy-to-use, and most importantly – highly engaging welfare monitoring solutions designed for lone, remote and mobile workers. Since 2012, GetHomeSafe has been on a mission to help create a safer world by developing easy-to-use, yet powerful welfare monitoring technology. We exist to revolutionise how organisations look after their staff.

With many safety solutions overly clunky, difficult to use, unengaging or too expensive, we focus on a simple goal – getting people home safely by engaging them with simple technology when working alone or on-the-move. GetHomeSafe provides highly configurable and cost effective systems to allow every organisation to provide the highest quality protection to their staff.

“GetHomeSafe partners with proactive solutions that put the correct information in front of the right people at the right time. VISITOUR designs a layer of upgraded safety into scheduling and route planning. Dynamic dispatch tools match workforce skills and certification with tasks, cuts excessive hours and driver fatigue, and provides operations managers with a real-time view of their employees who work alone.”

Ctrack

ctrack.com

Profile

Ctrack specialises in vehicle tracking and fleet management for SMBs and large companies.

With Ctrack vehicle tracking, you will have complete visibility of your fleet – knowing where each vehicle is in real-time and how each driver is driving. Saving up to 15% on fuel and maintenance costs and improve operational efficiency by up to 30%.

Ctrack additionally offers a wide range of vehicle camera solutions with prices to suit every budget. If you’re looking for a stand-alone camera or a connected solution that’s fully integrated to telematics, we can provide it.

“Ctrack is proud to offer an integration with the specialists in field service management solutions. Our partnership revolutionises operations, giving the market access to powerful and robust dynamic route planning software that reduces delivery costs and improves fleet efficiency”.

Mobiess

mobiess.com

Profile

Mobiess is a mobile-focused software as a service (SaaS) developer with independent workforce management solutions for field service, auditing, compliance, and asset management. Our software platform helps customers extend the mobile capabilities of existing IWMS and CAFM systems and redefine their mobile workforce strategy.

Tools range from simple audit forms and timesheets to complex work order dispatch, allocation and job completion – everything needed to track and report on a mobile workforce in real time.

Panasonic Business TOUGHBOOK

connect.panasonic.com

Profile

Panasonic has been Europe’s leading rugged notebook manufacturer since 1996, holding more than 50% market share in both rugged notebooks and tablets. They have a longstanding reputation for producing innovative and world leading technologies that are designed to withstand a variety of environments. The whole TOUGHBOOK range ensures the products continue to receive recognition as a world leading rugged mobile computing solution.

TRG

trgsolutions.uk

Profile

TRG is the leading provider of mobile computing, data capture, and asset tracking solutions with facilities across the US, Canada, Mainland Europe, and the UK. Our global presence enables us to provide local support and expertise to businesses across a wide range of industries.

We are committed to making a positive impact on the environment by offering sustainable and eco-friendly solutions, including device recycling and refurbishment, to reduce waste and promote circularity.

Our managed services provide end-to-end support for your mobile technology needs, including endpoint security, extended device life cycle, MDM management, and more.

Our team of experts provides comprehensive project management and technical support to ensure your solutions are implemented smoothly and effectively. We specialise in developing customised solutions that meet your specific requirements and help you achieve your business goals. Our solutions include rugged mobile devices, barcode scanners, RFID readers, and software platforms that enable real-time data collection, analysis, and reporting.

At TRG, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. We work closely with each customer to understand their unique needs and develop tailored solutions that drive efficiency, productivity, and growth.

Whether you need to optimise your supply chain management, streamline your field service operations, or enhance your inventory management processes, we have the expertise and technology to help you transform your business.

Peoplesafe

peoplesafe.co.uk

Profile

Peoplesafe is an award-winning UK-based technology business centred around the safety of lone and at-risk workers. Using industry-leading technology, we help organisations to safeguard their employees and fulfil their duty of care.

Our customer base includes NHS trusts, government agencies and local authorities, as well as supporting private sector clients across a range of verticals such as utilities, housing and retail. We support more than 150,000 vulnerable employees with a range of personal safety alarms and applications. As a founding member of the lone worker industry, we have pioneered many industry firsts and possess specialist expertise and unrivalled experience.

Webfleet Solutions

webfleet.com

Profile

Webfleet Solutions is Europe’s number 1 telematics provider, offering an all-encompassing solution in fleet management, connected car services, and vehicle tracking.

Our Software-as-a-Service (SaaS) solution WEBFLEET increases overall fleet efficiency and aids in increased driver safety for our customers. WEBFLEET is also supported by an array of sector-specific third-party API integrations, which provide a localised support network to our 50,000 customers across 100 countries.

“With critical decarbonisation goals, fleet managers require dynamic field service management and embedded, optimised routes. Webfleet has partnered with Solvares Field Service, the scheduling and route planning leader to give organisations the tools to design the best outcomes”.

Solvares Field Service and your technology ecosystem

Are you interested in solutions from Solvares Field Service and our partners? Or are you a provider yourself and would like to learn about our Partner Programme? Get in touch, we look forward to hearing from you.

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